Privacy policy

Fatherhood Foundation of Virginia ("Company," "we," "us," or "our") operates MossCraft.club ("Website"). This Privacy Policy explains how information may be collected, used, disclosed, retained, and protected when you visit our Website, communicate with us, or purchase desktop organization products.

We recognize that privacy is an important part of a trustworthy online shopping experience. Our goal is to collect and use information responsibly and in a manner appropriate to the purposes for which it is provided.

1. Information We May Collect

Depending on how you interact with MossCraft.club, we may collect several categories of information.

Information You Provide Directly

This may include:

  • Name;
  • Email address;
  • Telephone number, if provided;
  • Billing address;
  • Shipping address;
  • Order information;
  • Product selections;
  • Return and refund information;
  • Customer-service correspondence;
  • Information submitted through forms; and
  • Other information you voluntarily provide.

Transaction Information

When you place an order, we may receive information associated with the transaction, including:

  • Order number;
  • Products purchased;
  • Purchase amount;
  • Shipping destination;
  • Order date;
  • Transaction status; and
  • Refund or return information.

Payment-card information may be handled by independent payment processors rather than being directly stored by MossCraft.club.

2. Automatically Collected Information

When you browse our Website, certain technical information may be collected automatically, depending on the Website's technology and service providers.

This may include:

  • IP address;
  • Browser type;
  • Device type;
  • Operating system;
  • Website pages viewed;
  • Referring website;
  • Date and time of access;
  • General technical information; and
  • Interaction information.

This information may help us understand Website performance, diagnose technical problems, improve navigation, and maintain security.

3. How We Use Personal Information

We may use information to:

  • Process orders;
  • Verify transactions;
  • Arrange delivery;
  • Provide customer service;
  • Respond to questions;
  • Process returns and refunds;
  • Communicate about purchases;
  • Prevent fraud and unauthorized activity;
  • Maintain business records;
  • Improve Website performance;
  • Monitor and protect Website security;
  • Analyze general Website usage;
  • Comply with applicable laws; and
  • Establish, exercise, or defend legal rights.

We will not intentionally use personal information for purposes materially inconsistent with the purposes disclosed at the time of collection except where permitted or required by applicable law.

4. Data Minimization

We seek to collect information that is reasonably necessary for the purposes for which it is used.

Where Virginia privacy law applies to a business, the Virginia Consumer Data Protection Act includes obligations concerning data minimization and transparency. The statute requires covered controllers to limit collection to information that is adequate, relevant, and reasonably necessary in relation to disclosed purposes.

The Virginia Consumer Data Protection Act applies only when its statutory thresholds and other applicability requirements are satisfied.

5. Cookies and Similar Technologies

MossCraft.club may use cookies and similar technologies to support Website operations.

These technologies may be used to:

  • Keep essential Website functions operating;
  • Remember preferences;
  • Understand traffic patterns;
  • Improve Website performance;
  • Identify technical problems;
  • Support fraud prevention; and
  • Measure Website interactions.

Browser settings may allow you to block or delete cookies. Some Website functions may not operate correctly if certain cookies are disabled.

6. Service Providers

We may share information with service providers that perform business functions on our behalf, such as:

  • Payment processors;
  • Shipping and logistics providers;
  • Website hosting providers;
  • Technology providers;
  • Customer-service providers;
  • Security and fraud-prevention providers;
  • Analytics providers;
  • Professional advisers; and
  • Other vendors necessary to operate the Website.

Service providers may receive only the information reasonably necessary for the services they provide, subject to applicable contractual or legal requirements.

7. Legal and Safety Disclosures

We may disclose personal information where reasonably necessary to:

  • Comply with applicable law;
  • Respond to lawful legal process;
  • Respond to governmental requests;
  • Protect the rights or property of the Company;
  • Protect customers or others;
  • Investigate suspected fraud;
  • Investigate security incidents;
  • Enforce applicable agreements; or
  • Establish or defend legal claims.

8. Personal Information Sales

We do not intend to treat customer information as a commodity for unrestricted sale.

Where Virginia law imposes specific requirements concerning the sale of purchaser information, applicable statutory requirements will be followed. Virginia's Personal Information Privacy Act contains specific restrictions concerning the sale of purchaser information and requires notice in circumstances covered by the statute.

9. Data Security

We use reasonable administrative, technical, and organizational safeguards appropriate to the nature of information handled by the Website.

Security measures may include access controls, authentication procedures, system monitoring, secure service providers, and other safeguards appropriate to the circumstances.

Virginia's Consumer Data Protection Act, when applicable, requires covered controllers to establish, implement, and maintain reasonable administrative, technical, and physical security practices appropriate to the volume and nature of personal data.

No electronic transmission or storage system can be guaranteed to be completely secure.

10. Data Retention

We may retain personal information for as long as reasonably necessary to:

  • Complete transactions;
  • Provide customer support;
  • Maintain financial and accounting records;
  • Resolve disputes;
  • Prevent fraud;
  • Comply with legal requirements;
  • Maintain appropriate business records; or
  • Protect legitimate business interests.

When information is no longer reasonably necessary, it may be deleted, anonymized, or securely disposed of subject to applicable retention requirements.

11. Consumer Privacy Requests

Depending on applicable law and the Company's legal obligations, individuals may contact us regarding requests such as:

  • Access to personal information;
  • Correction of inaccurate information;
  • Deletion of personal information;
  • Questions concerning the use of personal information; or
  • Other applicable privacy rights.

Virginia's Consumer Data Protection Act provides specific consumer rights for covered persons and establishes requirements concerning secure and reliable methods for submitting privacy requests.

Requests may be submitted to:

[email protected]

We may need to verify a requester's identity before providing information or making changes.

12. Children's Privacy

MossCraft.club is intended for general consumer use and is not specifically designed to collect personal information from children.

We do not knowingly seek personal information from children in circumstances where such collection is prohibited by applicable law.

Parents or guardians who believe that a child has submitted personal information may contact us so that we can review the situation and take appropriate action where required.

13. Third-Party Websites

Our Website may contain links or integrations leading to third-party websites or services.

Those third parties operate independently and may maintain their own privacy policies, security practices, and terms.

We encourage customers to review third-party privacy policies before submitting information directly to an external service.

14. Changes to This Privacy Policy

We may revise this Privacy Policy from time to time to reflect:

  • Changes in Website operations;
  • New technologies;
  • Changes in service providers;
  • Business developments;
  • Changes in applicable law; or
  • Changes in our information practices.

The updated version will be posted on the Website with a revised effective date.

15. Contact Us

Privacy questions may be directed to:

Fatherhood Foundation of Virginia
2101 Maywill St
Richmond, VA 23230
United States

Email: [email protected]
Contact: VALERIE NICOLE CLEOPHAT